Here at Brookvale we take great pride in our historically low staff turnover and of the long term commitment we invest in our staff – happy staff make better carers with the client and their family being the ones who benefit.
All our care staff are trained to a minimum of NVQ 2 level, with many either having or working towards their NVQ 3. Additionally all staff undertake numerous training courses throughout the Year with Brookvale being praised in many CQC inspections for the levels of training provided.
Brookvale is staffed 24 hours per day with ‘waking’ night staff, offering reassurance to families that there is always someone there to care for their loved one.
The Organisational Structure of Brookvale
|The executive and trustees|
Chairman & Responsible Person:
Carl Richmond LLB hons
L Richmond - RMA
Quality Assurance Manager
Responsible for all care and domestic staff
|Care staff responsible for all service users|